Privacy Policy

This policy explains how personal information is used when you visit atelier-icons.com, place an order or contact ATELIER ICONS.

Information you share

When you shop with us, your information can include your name, contact details, billing and delivery addresses, order details and payment confirmation. When you contact us or apply through our Careers page, we receive the information you choose to submit. If you use a customer account, we process information needed for that account. If you subscribe to our newsletter, we receive your email address and subscription preferences.

How your information is used

We use information to fulfil orders, arrange delivery, respond to enquiries and returns, maintain transaction records, and protect the store against fraud or misuse. We use account information to provide your account, application information to review your application, and subscription details to send the communications you request. We also use information where necessary to meet legal obligations.

Our store platform

Our store is hosted on Shopify. Shopify processes information to operate the storefront and checkout. Order information is also used by the payment and delivery services involved in completing your purchase. Learn more about Shopify’s handling of personal information in its Consumer Privacy Policy.

Location-aware delivery information

Our delivery display uses IPinfo to identify your approximate country from your internet connection’s IP address. Your browser requests this information from IPinfo, and the resulting country name and country code are stored locally in your browser to avoid repeating the lookup. This feature does not ask for your device’s precise GPS location. Read IPinfo’s Privacy Policy for information about its processing.

Cookies & browser storage

The store uses cookies and similar browser storage for shopping functions and preferences. You can manage or remove stored information through your browser settings; restricting storage can affect some store features. The country information used by our delivery display can also be removed by clearing this site’s browser storage.

Your privacy rights

Depending on applicable law, you may have rights to access, correct, delete or receive a copy of your personal information, restrict or object to its use, or withdraw consent where processing relies on consent. You may also have the right to complain to your local data protection authority.

To ask about your information or exercise a privacy right, contact clients@atelier-icons.com. We may need information to verify your identity before handling a request.

Policy updates

Changes to this policy will be published on this page. Where the law requires additional notice, we will provide it.